Zuo Ziliang’s company is located on the 15th floor of Building B4K in the Entrepreneurship Park. It only occupies two offices and a conference hall on the entire floor. Next door is a small company that makes independent games.
He also made a corporate culture in a place as big as a palm. The wall facing the door reads "Warm the heart with enthusiasm, heal the soul with sincerity". There is a sign hanging at the door that reads "Wen Wen". This is the name of their APP. As a result, everyone passing by is confused, and no one knows what their company does.
During the period when Wang Zixu was indifferent to what was going on outside the window and only wanted to create, the number of downloads of "Wen Ai App" in a single month jumped from four digits to five digits. The user rating also improved from 4.2 to 4.5, which qualified it to be recommended in the app store search bar.
After the regular meeting every Monday, the department will send the weekly report to Zuo Ziliang’s mailbox. He clicked on it this Monday morning and found that the sales volume for the week had increased by 400% month-on-month. He was shocked on the spot. Like Wang Zixu, he checked it three times before confirming that it was this number.
At that time, the operations director Huang Da happened to report to him in his office. It was obviously a happy event, but he looked very embarrassed: "Boss, the number of users has increased dramatically, and we don't have enough speech therapists. Many users can't be matched for a long time, and the attrition is very serious."
Zuo Ziliang thought for a while and said: "Open an incentive plan. Take orders for more than 15 per day, for orders over 30 per order, and for orders over 50 per order. Pay them money to get them all moving."
Wen Ming's speech therapists are not a formal staff. It is a bit like driving an online car-hailing service. Most of them are part-time players, so the platform does not have that much control over them. It can only rely on adding money to win over people. Fortunately, this trick works every time.
The operation said: "Okay, but there is another problem. They are now urging for scripts, saying that they can't talk without a script."
Zuo Ziliang said: "There are so many new users, won't the previous scripts be used repeatedly?"
The operation said: "But it will be used up sooner or later if you use it repeatedly. Boss, I don't have any objections, I just want to give you feedback. The output of our script team is still too small. Should we expand it appropriately?"
Zuo Ziliang was silent and said nothing, looking like he was thinking. Apart from him, only one person in the company knew about the existence of Wang Zixu. The other employees thought that the scripts were made by a non-staff team in the company, and no one knew the true face of Lushan.
He doesn’t want Wang Zixu to appear yet. This is due to various considerations.
Huang Da said: "Boss, I have a suggestion."
Zuo Ziliang said: "You say it."
Huang Da said: "I think we should break down departmental barriers, establish an end-to-end content matrix, align the granularity of different teams, and form a short, flat and fast differentiated approach. We should use the needs of speech therapists as a starting point to improve the script team's awareness of content, which will force an increase in production capacity, thereby forming a joint force to improve the underlying logic of our platform operation..."
Zuo Ziliang frowned: "Speak in human terms!"
The operation quickly said: "Would you introduce the script team to us, directly bring them into the group, and let the speech therapists directly connect with them, would this be more efficient?"
Zuo Ziliang stared at him with a half-smile, and said, "Why don't we just build another script module to directly connect with the speech therapists and let them charge on a piece-rate basis?"
The operation was stunned and said: "As expected of the boss, this idea is really unreasonable, and it is not impossible. It just requires the willingness of the script team to cooperate. The nature of their work is more creative, and asking them to charge by the piece may reduce the quality..." Ask the speech therapist in the group to take more orders, I have never seen anyone who doesn’t want to make more money! …
The person next to him said: "I have already said that this script team should be the core secret of our company and the moat of our app. How can we hand it over casually? In these days of brutal competition, if we can't keep it all, we will be pried away by some resigned employee. When the time comes..."
At this point, he stopped talking at the right time. He knew that he should not continue, but his meaning had been conveyed in place.
Huang Da said: "But this confidentiality measure is too confidential. Until now, everyone can only see the product. I don't know whether the other party is one person or a team, how big the team is, what professional background it is, but they have almost become the core of our work. How will we make monthly plans in the future?"
On the surface, he was worried about the monthly plan report, but in fact, he was resentful and was just complaining. The app that competes with "Wen Ai" has been gaining momentum some time ago and is threatening to completely extinguish "Wen Ai". It can be said that the survival of this company is at stake.
Of course we should save ourselves at this juncture, but we should standardize speech therapy techniques, set up standard courses, and improve the quality of employees according to his philosophy, instead of being like the boss who got a bunch of scripts from nowhere. The key point is that these scripts are so damn well written that Wen Yan has really succeeded in saving himself, and even has the tendency of the west wind to overwhelm the east wind.
It feels like the line cannot be connected. The boss took a chopstick from nowhere and put it into the case, and the line was somehow connected. Although it does work, this kind of effectiveness makes everyone very insecure.
Complaints are complaints, work still needs to be done. After he finished speaking, his colleagues were still immersed in the topic:
“It should be a team, a small team, not very large in scale, with a creative core, and the writing should be uniformly controlled, and the style Very neat..."
Huang Da opened a large group of speech therapists and conveyed Zuo Ziliang's spirit to the group. He also liked them all. Soon, he received a row of "received", and the screen was frantically refreshed.
As the boss said, there is no one in this world who doesn’t love making money. When these guys heard that there was an incentive, they all yelled and said that they would start taking orders like crazy.
But as a certain group of friends asked a question, everyone behind them changed into three soul questions:
“When will the new script be released? Come down? "
"Can you send out new scripts faster?"
"Can you give me a few more scripts every day?"
Huang Da typed in the group: "The scripts will be distributed on time every day. Don't rely too much on the scripts. This is our internal learning material, which is a benefit and a spur. After everyone has thoroughly understood the scripts, they should diverge more, draw inferences from others, and use new methods to interpret it, instead of reaching out for scripts every day."
There was silence in the group. After a while, a person broke the silence.
Sunny and cheerful Sakura-chan: [I’m lying down, I can’t learn that kind of writing. Anyway, send me the script quickly. I can’t chat without a script now. 】
As soon as he said this, other group members quickly followed suit, copying and pasting a large row of them, and they all followed suit and added one.
Huang Da rubbed his forehead.
……
Wherever there are people, there are rivers and lakes. Four people in the girls’ dormitory can create 5 groups. In addition to the large official group, the “Wenyan” speech therapists are also scattered all over the mountains. There are many small groups. The sunny and cheerful Sakura-chan’s front foot has triggered a follower in the official group, and she turned around and started talking in a small group of several head speech therapists.
Sunny and cheerful Sakura-chan: [Do you think I should ask the operator for the contact information of the script teacher? I have some questions that I can't figure out. I want to ask the teacher. It's urgent. 】
Someone in the group replied quickly.
Innocence Poet: [It is impossible to get it. If you can directly connect with the script team, what else does the official operation do? 】
Sunny and cheerful Sakura-chan: [The official website is still useful, at least it has a platform. And I took a look at the enemy tower. During this period, Wen Ming was pressing him to the ground and rubbing him, and he might be knocked out. ]
Innocence Poet: [No, in the asset-light industry, as long as there are a few thousand regular fan groups, they can survive. 】
Sunny and cheerful Sakura-chan: [Is the poet engaged in investment and financing? How do you know the market so well? ]
Innocence Poet: [No. I write about domineering CEOs, so I know a little bit about it. 】
Sunny and cheerful Sakura-chan: [……]
zed: [There is a kind of beauty of being a gay man and looking at everyone with shit in their pockets, um, beautiful. 】
Sunny and cheerful Sakura-chan: [God Z started talking nonsense again. ]
Innocence Poet: [How much turnover does Sakura-chan have this month? Is it even with last month? ]
Sunny and cheerful Sakura-chan: [It’s already 70,000, almost equal to last month, and it’s only the first ten days of the month! ]
Innocence Poet: [Hmm. The volume of orders this month is really scary. Stop talking and go pick up the money. 】
Sunny and cheerful Sakura-chan: [Well, go pick up the money~]
zed: [This is a chat group, don’t talk about work here. 】
After he finished speaking, the group returned to calm.